For every business, collecting and using customer feedback is just a part of their task now.
Most often small businesses mistakenly think they don’t need to run customer surveys. But if you want to get serious about your business and really want to understand what your customers think, which customer survey tool should you use?
Let’s look at the options and the secret gotcha they all have so you can make an informed decision. I have made top 5 tools that I think will give you best result.
Google Form: It is free tool given by Google. Though its free it gives ton of options and can compete with paid surveys.
SurveyMonkey: It started its journey in 2002 and one of the most used surveys till now.
SurveyGizmo: There is a low cost option for this tool that would be appropriate for small business.
Formstack: It gives a huge number of functionality. The online form lets you to build up complicated forms ripe for data collection or simple customer feedback panels.
Qualtrics: It supports many integrations and gives easy to use interface to make form.
If you want to know more you can visit this article best online survey software
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